Day 194 (Fri, 29th Apr’16): Downpipes & Tiling


This is week 28/ out of the 30-week build as per contract, plus the negotiated 3-5 weeks in addition from commencement of gyprock, @Clarendon_Homes only has less than 5 – 7 weeks to finish and deliver the house. @Clarendon_Homes Site Manager provided the following update: Top floor downpipes to be completed today Kitchen & laundry cabinetry and bathroom… Read More Day 194 (Fri, 29th Apr’16): Downpipes & Tiling

Day 193 (Thu, 28th Apr’16): Painting, Tiles Delivery, Cabinetry & Vanities Installation


This is week 28/ out of the 30-week build as per contract, plus the negotiated 3-5 weeks in addition from commencement of gyprock, @Clarendon_Homes only has less than 5 – 7 weeks to finish and deliver the house. Noted that hat tiles were delivered.  Looks like the kitchen & laundry cabinetry has been installed as well as… Read More Day 193 (Thu, 28th Apr’16): Painting, Tiles Delivery, Cabinetry & Vanities Installation

Day 192 (Wed, 27th Apr’16): Kitchen Cabinetry & Bathroom Vanities Installation


This is week 28/ out of the 30-week build as per contract, plus the negotiated 3-5 weeks in addition from commencement of gyprock, @Clarendon_Homes only has less than 5 – 7 weeks to finish and deliver the house. Kitchen cabinetry and bathroom vanities installation has commenced.  Internal walls seems to have been prepped for painting. @Houspect inspection… Read More Day 192 (Wed, 27th Apr’16): Kitchen Cabinetry & Bathroom Vanities Installation

Day 191 (Tue, 26th Apr’16): Kitchen Cabinetry & Bathroom Vanities Delivery


Now on Week 28/ out of the 30-week build as per contract, plus the negotiated 3-5 weeks in addition from commencement of gyprock, we now only have less than 5 – 7 weeks to go. Good to know that true to @Clarendon_Homes Site Manager’s words, the Kitchen Cabinetry and Bathroom Vanities were delivered today.  Did not… Read More Day 191 (Tue, 26th Apr’16): Kitchen Cabinetry & Bathroom Vanities Delivery

Day 187 (Fri, 22nd Apr’16): No Visible Activity


Went past and did not see any @Clarendon_Homes visible activity and progress on the house.  From the weekly update with @Clarendon_Homes Site Manager, as the 2nd stage waterproofing did not happen yesterday, Thu 21st Apr’16, he cancelled Houspect‘s inspection, otherwise we would have been charged fee for cancellation.  Another wasted day as 2nd stage waterproofing did not… Read More Day 187 (Fri, 22nd Apr’16): No Visible Activity

Food for Thought: Customer Service Excellence


I was browsing and chanced upon an interesting article and I’d say apt given our current @Clarendon_Homes home building experience. See the article from Forbes.com: Tips To Delivering A Wow Customer Service Experience Some excerpts from the article that resonated with us were: “… ability to know a customer and anticipate his needs and, to finally, creatively and… Read More Food for Thought: Customer Service Excellence